Privacy Policy - MR Guard App
Last Updated: December 2024
Your Privacy Matters: This Privacy Policy explains how MR Guard App collects, uses, and protects your personal information. By using our emergency safety application, you consent to the data practices described in this policy.
1. Information We Collect
1.1 Personal Information
We collect the following personal information to provide emergency services:
- Contact Information: Name, phone number, email address
- Profile Data: Age, blood type, medical conditions, address
- Emergency Contacts: Names and phone numbers of up to 9 emergency contacts
- Account Information: User ID, reference number, login status
1.2 Location Data
We collect precise location information including:
- GPS coordinates (latitude and longitude)
- Background location data for emergency monitoring
- Location history during emergency situations
- Location data shared with emergency contacts
1.3 Device Information
We collect technical information about your device:
- Device model and operating system
- App version and installation details
- Device permissions and settings
- Network information and connectivity status
1.4 Usage Data
We collect information about how you use the App:
- Emergency alert triggers and responses
- SMS messages sent to emergency contacts
- App interactions and feature usage
- Error logs and performance data
2. How We Use Your Information
| Purpose |
Data Used |
Legal Basis |
| Emergency Response |
Location, contacts, profile data |
Vital interests, consent |
| SMS Notifications |
Emergency contacts, location |
Consent, vital interests |
| Push Notifications |
Device tokens, user preferences |
Consent |
| Service Improvement |
Usage data, error logs |
Legitimate interests |
| Account Management |
Profile data, contact info |
Contract performance |
3. Device Permissions
Mr. Guard requires the following permissions to function properly:
Essential Permissions:
- Location (Fine & Coarse): To share your location during emergencies
- Background Location: To monitor your location for emergency alerts
- SMS: To send emergency messages to your contacts
- Phone: To make emergency calls
- Notifications: To alert you of emergency situations
Additional Permissions:
- Contacts: To select emergency contacts from your phone
- Camera: For profile photo (optional)
- Bluetooth: For device connectivity
- System Overlay: For emergency interface display
- Battery Optimization: To ensure service runs in background
- Wake Lock: To keep device active during emergencies
4. Third-Party Services
We integrate with the following third-party services:
4.1 OneSignal
- Purpose: Push notifications for emergency alerts
- Data Shared: Device tokens, user preferences
- Privacy Policy: OneSignal Privacy Policy
4.2 Google Maps
- Purpose: Location services and mapping
- Data Shared: GPS coordinates, location requests
- Privacy Policy: Google Privacy Policy
4.3 Firebase
- Purpose: Backend services and data storage
- Data Shared: User data, app analytics
- Privacy Policy: Firebase Privacy Policy
5. Data Storage and Security
5.1 Data Storage
- Local Storage: Data stored on your device using SharedPreferences
- Server Storage: Data stored on secure servers with encryption
- Retention Period: Data retained as long as your account is active
5.2 Security Measures
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
6. Data Sharing
6.1 Emergency Situations
In emergency situations, we may share your information with:
- Your designated emergency contacts
- Emergency services and first responders
- Medical personnel if medical information is relevant
6.2 Legal Requirements
We may disclose your information if required by:
- Legal process or court order
- Government investigation
- Emergency situations requiring immediate disclosure
6.3 Service Providers
We may share data with trusted service providers who assist in:
- App functionality and maintenance
- Data processing and storage
- Customer support services
7. Your Rights and Choices
7.1 Access and Control
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Withdraw consent for data processing
7.2 Privacy Settings
You can control:
- Location sharing preferences
- Emergency contact information
- Notification settings
- Profile visibility
7.3 Data Portability
You can request a copy of your data in a portable format by contacting us at the information provided below.
8. Children's Privacy
Important: MR Guard App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
10. Data Breach Notification
In the event of a data breach that may affect your personal information, we will:
- Notify you within 72 hours of discovery
- Provide details about the breach and affected data
- Explain steps taken to address the breach
- Offer guidance on protective measures you can take
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the App
- Sending you a notification
- Updating the "Last Updated" date
Your continued use of the App after changes constitutes acceptance of the updated policy.
12. Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Indian Personal Data Protection Bill
- Other applicable privacy laws and regulations